I can't sign in
If you can't sign in, please check you are using the email address you were registered with. If you still can't sign in, click the 'Forgotten your password?' link on the sign in page and follow the instructions to reset your password.
PLEASE NOTE: if you are acting as a Rater, you do not need to sign in. You will receive an email with a unique link to click. If you haven't received your invitation email, please check your spam folders and / or contact the person who has asked you to rate them. They will be able to re-send the email to you.
My reset password link doesn't work
Your reset password link is time-sensitive. After an hour it will expire and you'll see a message telling you that the "token is invalid". Please use the 'Forgotten your password?' link again and use your new reset password immediately.